Affiliate Terms
1. The program
As an affiliate you get a personal coupon code and a personal link. When a new subscriber pays for a plan using your code or your link, you earn a commission of US$2.00 for that sale. The new subscriber gets a discount on their first payment only: US$2.00 off a first monthly payment or US$10.00 off a first yearly payment. If a sale is on and it gives a bigger discount, the buyer gets the sale price instead; the sale still counts as your referral. Renewals are at the normal price.
Amounts, rules and discounts may change for future sales (see “Changes”). The program is free to join and you have no obligation to promote us.
2. Joining
- You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract.
- You need an account on the Service. You may have one affiliate account. It is personal: do not share, sell or transfer it.
- You must follow the law wherever you promote us, including advertising and consumer rules. You must clearly disclose that you earn a commission when you share your code or link (for example “affiliate link” or “I earn a commission”).
3. Your code and link
- You choose your coupon code. It is unique to you and nobody else can have the same one. You can delete it from your dashboard at any time: it stops working at once, it can never be used by anyone again, and you can then choose a new code. Your personal link stays the same, and sales already made still count.
- Your link is generated by us and is also unique to you. Do not alter it, disguise it or build your own variations of it.
- Your code must not impersonate or be confusable with us or another brand, and must not be offensive or misleading. We may remove or replace a code that is.
4. What earns a commission
A commission is earned only when a new subscriber’s first payment through your code or link has been successfully collected and confirmed by our payment provider. Visits, clicks and sign-ups earn nothing by themselves.
No commission is earned on: your own purchases, or purchases made by accounts you control or that were created or encouraged to claim a commission (including other email addresses of the same person); someone who has paid before; free use; payments that are refunded, reversed, disputed or found to be fraudulent; or orders we cancel. If a payment you were credited for is later refunded or reversed, the commission is taken back, including from future payouts.
We decide in good faith whether a sale qualifies. A commission only becomes payable after a short holding period (currently 7 days) so that refunds can be dealt with.
5. The 6-month program
If you make 50 or more qualifying sales in one calendar month (counted in UTC, from the 1st to the last day of the month), you are moved to the 6-month program automatically. A qualifying sale is a new subscriber’s first payment through your code or link that meets the rules above. The count starts again on the 1st of every month, so any month can be the one.
On the 6-month program you also earn US$2.00 for each month that a customer you referred keeps paying, for up to 6 months counting from that customer’s first payment. The first payment is month 1, so a customer who pays for six months earns you US$12.00 in total. If a customer cancels, their payments stop and no further months are earned for them: for example, a customer who cancels after paying for 3 months earns you US$6.00. Months already earned stay yours.
- A month counts when the customer’s monthly renewal payment has been collected and confirmed by our payment provider, and has not been refunded or reversed. A yearly plan is one payment, so it earns the US$2.00 sale commission only.
- Once you are on the 6-month program, it applies to every renewal of a customer you referred that falls within that customer’s first 6 months, including customers who joined before you moved up.
- The same rules apply as for any sale: no commission on your own purchases, the holding period, the minimum payout, and the right to take back what was refunded. Sales that are refunded or reversed do not count towards the 50.
- We may check your sales before or after moving you to the program, and remove you from it if the sales that qualified you break these Affiliate Terms. We may change or end the program for future payments, as set out under “Changes”.
6. Your dashboard and our records
Your dashboard shows clicks, buyers, sales and earnings. Click counts are for information only: they never earn money. The figures come from our records, which are protected against alteration. We may correct a figure that is wrong. If you think a figure is wrong, contact us and we will look into it. Our records are final unless there is a clear mistake.
7. Payouts
- The minimum payout is US$20.00 of payable earnings. You cannot ask for a payout before reaching it. Payable earnings are commissions that have passed the holding period and have not yet been paid.
- When you are eligible, the dashboard lets you request a payout. This records a request with a reference and shows a ready-written email to us, which includes your email address, code and reference so that we can find you. You may need to confirm your details with us.
- We pay in US dollars, by a method we agree with you. You must give accurate details. Fees charged by a payment method may be deducted. You are responsible for any taxes on what you earn.
- We may delay a payout while we check a sale, a refund or suspected misuse, or to confirm your identity.
- When we have paid you, the amount moves from “payable” to “paid” on your dashboard.
8. What is not allowed
Tampering with the affiliate program or its data will result in the permanent ban of your email address and the loss of all unpaid commissions. That includes trying to change, forge, inflate or bypass your figures, codes, links, requests or payments; sending altered or invented requests to the Service; trying to see or change another person’s data; or helping anyone else do so.
- Buying through your own code or link, or through accounts you control, to earn a commission or a discount.
- Fake accounts, bots, scripts, click farms, paid or automated visits, or any other way of creating false clicks or sales.
- Spam, misleading or exaggerated claims about the Service or about what people can earn, or promotion that is unlawful or abusive.
- Bidding on our name or brand in advertising, or making your promotion look like it comes from us.
- Offering money or rewards for purchases in a way that breaks the rules of the platform you use or the law.
9. Monitoring and automatic safeguards
We keep a record of activity on affiliate accounts (for example activation, the code you chose, payout requests and any request that looks like an attempt to change data). Automatic safeguards may pause your affiliate account if they detect signs of tampering: while it is paused you earn nothing new and cannot request a payout until we have looked at it. A pause is not a ban; we decide that. We may contact you to ask questions.
10. Suspension and ending
You can stop being an affiliate at any time. We can suspend or end your affiliate account, or the program, at any time. If it ends for any reason other than a breach of these Affiliate Terms, we will pay the earnings that are payable and have reached the minimum. If you breach them, unpaid commissions are forfeited and we may ban your email address.
11. Changes
We may change the commission, the discount, the holding period, the minimum payout or these Affiliate Terms, or end the program. Changes apply to future sales and are shown on the affiliate page; the date above shows the latest version. If you keep using the program after a change, you accept it.
12. Your relationship with us
You are an independent promoter, not an employee, partner or agent of KUKU Labs. You have no authority to make promises on our behalf, and you must not say or suggest that we endorse you. We do not guarantee that you will earn anything.
13. Your information
What we record about the program, and who it is shared with, is described in the Privacy Policy.
14. Liability and law
To the extent the law allows, we are not liable for lost earnings or indirect losses connected with the program, and our total liability to you is limited to the earnings that are payable to you. Nothing here limits liability that cannot be limited by law. These Affiliate Terms are governed by the laws of the country in which KUKU Labs is established, as set out in the Terms & Conditions.
15. Contact
Questions about the program: kukulabsonline@gmail.com.